HYBRID & CAR SERVICE

Privacy Policy

Last updated: July 14, 2026

Who We Are

HYBRID & CAR SERVICE is an auto repair service located at str. Burebista 5, Chisinau, Moldova. You can contact us at info@hybridcarservice.md or by phone at +373 600 94 948.

Information We Collect

When you contact us through the website, phone, WhatsApp, social networks, or Google Business Profile, we may process the information you choose to provide: name, phone number, vehicle details, service request, review text, public Google review metadata, and conversation context needed to answer your request.

Google Business Profile Data

Our internal tools may use Google Business Profile APIs to manage our own business profile. This can include reading public reviews, preparing and publishing review replies after owner approval, updating business profile details, and creating or updating business posts, offers, and promotions.

Google Ads Measurement

We use the Google tag to measure advertising effectiveness and understand aggregated interactions with this website, such as page visits, clicks on phone, WhatsApp or route links, and the booking action. We do not send form contents, names, phone numbers, vehicle details, or message text to the tag.

Google may process measurement data under its own policies. You can control ad personalisation and related settings in your Google account or browser.

We use Google data only to operate and improve HYBRID & CAR SERVICE business communications. We do not sell Google user data, do not use it for unrelated advertising, and do not transfer it to third parties except service providers needed to run the tool, such as hosting, secure storage, Telegram notifications, and AI-assisted draft generation.

AI-Assisted Drafts

We may use AI services to draft suggested replies to reviews or messages. Drafts are reviewed by the business owner before publication. We do not ask AI services to make final business decisions or publish replies without approval.

How We Protect Data

Access tokens and service credentials are stored securely and limited to people who manage HYBRID & CAR SERVICE. We keep only the information needed for business operations, support, audit history, and legal obligations.

Your Choices

You may contact us to request correction or deletion of information you provided directly to us. Public Google reviews can be edited or deleted by the reviewer through Google.

Changes

We may update this policy when our services, tools, or legal requirements change. The latest version is always available on this page.